FAQ

All items are shipped using Courier Post. You will receive an email with your tracking number once your order has been dispatched.

All items are shipped within 24hrs, but depending on your location can take up to 1-4 business days to receive - rural delivery longer.

Tracking is available here - Track - CourierPost

Please get in contact with us after this time if you have not received your items.

All items are shipped within 24hrs, but depending on your location can take up to 1-4 business days to receive - rural delivery longer.

Please get in contact with us after this time if you have not received your items.

Tracking is available here - Track - CourierPost

Orders are shipped from Auckland, New Zealand

We currently ship to the following countries New Zealand, Australia, USA & Canada.

Please reach out to us if you would like us to ship to you outside of these countries, and we can work out a shipping rate.

You can contact us via email at hello@medstyle.co.nz

Yes, you can return your order within 30 days of delivery. To be eligible for a return, your item must be in the same condition you received it, unused and in original packaging. Please note that you are responsible for paying for your own shipping costs for returning your order. Please see our Refund policy for more details.